Cultural adoption don't send docs, send links
Decisions: what do I need to know?
What do I need to produce ?
What do I need to communicate ?
(where's the value?)
Pan for gold, I Love Lucy skit in my inbox, email is my favorite app?
Top down - mgrs can lead the way
Training- not how but why and what's different
Templating no blank page
Adoption: New tool must be 9x better than what it replaces (9x better
No Long Tail of users, small percentage of people participating in
Enterprise can be a small number (top small)
Feed the open mouths, don't force others. Be patient
Morgan Stanley created system to convert email groups to discussion
(Office 2.0 Thursday Morning Notes)
<Sent from my iPhone>