Web Practioner:

ROI on these Web 2.0 tools, which are free, compared to ROI on
existing internal tools like email, collab, IM, etc.

Success in implementation requires champion(s). Ask forgiveness, not
permission crowd.

Tools on the Internet, is disaster recovery improved?

Death of the Application:
Iteritive releases ( or permanent betas) instead of big (bi-) annual
releases. Less disruptive, expensive.

Software as a service; now there are many choices of word processor,
spreadsheet, task mgr (see office 2.0 list).

It doesn't matter what phone, email program, etc., others are using,
we can still communicate transparently.

Long-tail apps... Product life cycles are accelerating.

(Office 2.0 Thurs late-PM Notes)

-Diana

<Sent from my iPhone>