Wednesday, December 12, 2007

Security, Part 3

Another thing I've been thinking about when using external sites for things like wikis, blogs, and other collaborative tools is that, although you may be able to control access rights on a user level, it probably doesn't work as well as you think. Here are some examples:

* you grant access to anyone who has the same corporate domain email ID that you do ("@xyzcompany.com"). Whenever someone tries to access your information, the system validates that their account has that domain. However, it doesn't check to see if that domain is currently valid, just that it was originally. In other words, if someone creates an account on this system, using a corporate email account, it's only validated then. Never again.

* you grant access to someone whose account ID looks like the person you mean ("Joe Abercrombie" = "jabercrombie"). It turns out to be someone else.

* you've granted access to your co-workers. A new person joins the team, but you only remember to add her to 5 out of your 6 on-line tools.

* if you use a corporate directory/ ldap system internally at your company, you are probably used to being able to grant access to groups like "Sales," "U.S.-only," and "Managers." No such luck on external systems.

Tuesday, December 4, 2007

Where to Sit?

This week the San Jose Mercury News had a couple of articles on what workspaces should look like:
I’m thinking there are three options on where to sit for work:
1. In a company location with your coworkers (teammates).
Ideally, I think that looks like a plush corner office for each, with an open area with tools for collaborating:
  • comfy chairs
  • white boards
  • table
  • projector for laptop plus display device/ area
  • electrical & network outlets for laptops when necessary

2. In a company location without your coworkers.
But, why come into work if there’s no one there to work with? I’m not sure about this one, when I do this for some reason (go into an office when none of my coworkers are there), I usually just wind up sitting in a “closed office” so I can close the door when I’m on the phone. Sometimes, if I’m mostly going to be in face-to-face meetings that day, I might just go sit in our “Work Café.” This is a very open area, so it doesn’t work very well when I’m on the phone. But, if others I know are around, I might run into them. I can at least watch people walking by.

3. Not even in a company location (working from home, car, coffee shop).

While I think, for me, #1 would be my most productive (and probably enjoyable) location, I haven’t been in the same geographical area with my coworkers in a few years. On my current team, only one other member of my team is even in California (I’m in the Bay Area). So #1 isn’t possible for me with my current workgroup and project list.

However, I do sometimes come into an office, usually when my coworkers are here for some reason. On those occasions, while I may do my own work in a Work Café or reserve a space to sit in, when we meet up to discuss our work, I’d like all of those collaborating tools listed above. And, when I’m not in a company location, how can I have a similar experience as in #1?

I now wonder if some of the projects, and teammates, I’ve had have just been because of where I sat?

Tuesday, November 13, 2007

Security, Part 2

At my company, we are supposed to put appropriate footers at the bottoms of our documents and emails. For example, "Internal Use Only," "Do Not Duplicate," etc., (I made all of those up). I don't think all of the employees are as thoughtful at doing this as our legal & security groups would like, although I'm sure many people are very conscientious. So I think we may have just assumed that, by keeping our documents only on our intranet, that we are keeping employees safe from themselves, and the company's secrets slightly safer than they might be otherwise.

Now, however, it is very easy for employees to blog on the Internet, or collaborate using a wiki on the Internet. Our email & calendar accounts are accessible from the Internet. But many employees find accessing our applications and documents through our intranet just not compatible with their work (or location, or Internet-enabled device, or ...). So should we move more out onto the Internet?

Sunday, November 11, 2007

Security, Part 1

(note that I'm not in an IT security group or anything, I just started thinking about this)

Several months ago when our group started looking at ning, I wrote up some general guidelines for using these Internet-based apps (vs. our intranet), just to have something.

Currently, after reading the policies & guidelines for our company's external blogs and wikis, I'm thinking that we've just flipped the model. We used to think we had to protect users from themselves, by giving them the safest default. Now that everyone wants to be connected via whatever device or appliance or location or situation they choose, we need to move our data onto the Internet. In addition, as we understand the value of open information (think Wikinomics), we (as a company) want to publish as much of our information, and thoughts, to as wide an audience as possible.

Anyway, I think the model is now something more like, "You, as an employee, have knowledge and ideas that may or may not be appropriate to share with the rest of the world, including our competitors. It is up to you to determine whether or not you should publish this information securely, or on the Internet. If you are unsure, contact blahblahblah for assistance."

Friday, October 26, 2007

CSI:NY and Second Life

The CSI:New York episode this week was about Second Life, and a lot of the tv show seemed like it took place in the "real" regular Second Life. I believe they took some liberties around how to get clothes, etc., for appearance, and I have no idea if the gladiator fighting is something that can actually take place in Second Life. 

Why did the suspect drop her shoes when she fell in the hole? What was the hole? okay, so I do have a few questions around what was actually "gameplay" and what was faked.

Also, they are running a game in SL where you get to be a virtual CSI in virtual New York:

There are video tutorials that may be useful for other SL users, although all of the crime-scene tape and dead bodies may be off-putting (or not).

You can watch the CSI: New York "Down the Rabbit Hole" episode here.

Friday, October 19, 2007

Work at Video Games

Okay, so here's a different take on video games.

Sony enters the Rat Race
By way of its PlayStation Blog, Sony has announced Rat Race, a new episodic game series coming to the PlayStation 3 this winter. The game is in development by Super-Ego Games, a relatively upstart studio whose former credits include The Barbie Diaries: High School Mystery for the PC.



So, instead of taking a break from your job and real-life responsibilities to play a game of puzzles and shoot-em-ups, you take a break from your job and real-life responsibilities to play a game of a job and real-life responsibilities. ?

I can't imagine anyone (with a job) thinking that this is fun.

Tuesday, October 2, 2007

Ning and Facebook

How Is A Social Network on Ning Different from a Facebook Group?
"People want different identities depending on the context. So, for any social network on Ning, your profile is completely customizable and specific to that social network."

I think the big difference in how I use them is that, on Ning, I have as many profile pages as I am a member of different groups. On Facebook, I have exactly one profile page. In my case, on Ning I have the following profile pages:

OSG PM group: info on my group work activity, list of other OSG PM sub-teams I'm on, photos I've uploaded to this group, a feed from my external blog, a comment wall just with comments from other team members, and a few other work related stuff.

GECCO group: not much here as I mostly lurk in this group, but again a comment wall just from other group members

my flyball club's Wii group: all kinds of info on Wii games I'm playing or need help on, game stats, a blog I keep on my games (specific to this group), and videos & other info I've shared with the group.

On Facebook, I'm a member of the following groups, a variety of work & play, but they all point back to my identical profile:

  • Women@Sun

  • Facebook for Business

  • Web 2.0 (Entrepreneurs)

  • Flyball

  • Calling All Dogster Dogs!

  • Cross functional collaboration team

  • The Tour de France Dominates my month of July

  • Facebook Developers

  • Social Tools


  • Note that on Facebook, my Comment Wall gets posts from work friends, flyball friends, and just random people leaving comments, all mixed.

    This is the big difference for me, that Ning is all about the context of my profile in that group, but in Facebook, there is no context, it's all just me. Two almost opposite approaches, I'd say.

    Friday, September 7, 2007

    Liveblogging from Office 2.0

    This week I attended the Office 2.0 conference in San Francisco. I decided one of the easiest ways to take notes, and be able to access them later, was via my iPhone. So I took my notes in iPhone's Notes application, then mailed it here to my blog. I haven't yet corrected anything except the titles, and added tags (I can't tag entries directly via email).

    I decided to, at least for a day or so, leave them in the format they arrived in, just to see how I feel about that. I will tidy this all up, and also add links to the products and articles, rsn.

    If you want to see all blog posts from everyone who was blogging directly from the Office 2.0 conference, check this out (also in my Links channel): Office 2.0 Conf Tag in Technorati.

    GTD with Office 2.0:


    Smartsheet shows "what changed", granular permissions,

    PlanHQ shows also what you did

    Do at least weekly review, maybe daily, schedule it

    Sometimes you just have the mental aptitude to shred paper.

    If you can't find the first actionable task, maybe it's not worth
    doing. Staff Meetings start out everyone says what they need from
    teammates.

    Results Manager


    (Office 2.0 Fri PM Notes, part 3)


    -Diana

    <Sent from my iPhone>

    Enterprise Collaboration:

    Collaborative tools need to be, have fun so people will use them.

    Externally-based tools can't always be used, some companies are too
    protective of their IP (Sony).

    Zimbra, Clearspace,

    No votes for video conferencing

    Really incorporate The Wisdom of Crowds.


    (Office 2.0 Fri PM Notes, part 2)


    -Diana

    <Sent from my iPhone>

    Mind-Mapping:

    (not sure I really agree with all of this)
    Most useful tool now for collaboration. Align on language, context.
    Nonthreatening. Virtual brainstorming.

    McKinsey: Next Revolution of Interactions ( look this up and correct)
    Past 30y reengineering, automation, outsoucing. Must increase
    productivity of most knowledgeable workers

    Now with Web 2.0, you can truly use for online collaboration. Before,
    it was just duplicating paper-based tools (didn't transfer to online
    collaboration). Will be lots more products appearing in this space now.

    Visual Thesaurus

    (Office 2.0 Fri PM Notes, part 1)


    -Diana

    <Sent from my iPhone>

    Online Communities:

    Most Internet content produced by us now, not big corporate sites.
    Approximately same rate (percentage) of errors.

    Empty Quarter: least likely to use social tools, most senior authority
    2% troublemakers

    Companies creating online communities get new ideas for uses of their
    products. Share best practices with each other. Community may/will
    morph into something else; but you (company) don't own it anymore,
    it's now their community.

    Afraid to open up because you might hear something bad. But others may
    defend you anyway. You may also get the new great idea. Offering joint
    ownership with customers

    Ideastorm. Know that ideas will not all succeed.

    What resources should you expect to allocate? Many people may already
    be blogging, etc., so may just start contributing, without much
    additional time.

    When Intel started theirs, had 90% Intel contributors; within year
    switching to 90% non-Intel.

    (Office 2.0 Fri AM Notes, part 4)
    -Diana

    <Sent from my iPhone>

    Knowledge Workers 2.0:

    "bursty" workers
    Mgmt recognizes both are valuable worker types, output-based, not time-
    based
    Frequent spectacular failures (already dying in video games).
    Still must have a reasonable approach to project
    Not just age-based

    IT groups already ask SMEs (establish authority, sharing)

    These workers usually expect high compensation (they think they are
    worth more), high profile projects, high responsibility.

    Bursty people don't always work bursty, sometimes have heads-down work
    too.

    Rewards: can't be expected or gets complicated (disappointment), not
    as valuable.

    (Office 2.0 Fri AM Notes, part 3)
    -Diana

    <Sent from my iPhone>

    The New Platform:

    Who owns the customer when they work via an aggregator
    (salesforce.com, Zoho, OpenSAM)?

    Cross-application activities: single sign-on, copy & paste,
    preferences (date formats, etc.), dictionary, highlight colors,
    printing, access/ ACLs, versioning

    File formats! Can't I have open document format?

    Use Facebook as sso? But mesh model vs. hub and spoke model.

    (Office 2.0 Fri AM Notes, part 2)
    -Diana

    <Sent from my iPhone>

    Office 2.0 Setup:

    Applications and data live in the Cloud only?

    My Office 2.0 Setup

    Tools are not usually able to integrate, even copy & paste, also which
    app do you look in?

    Next year they will use a tool that natively integrates with
    salesforce.com

    600 attendees plus press, presenters, etc.

    (Office 2.0 Fri AM Notes)
    -Diana

    <Sent from my iPhone>

    Thursday, September 6, 2007

    Web Practioner:

    ROI on these Web 2.0 tools, which are free, compared to ROI on
    existing internal tools like email, collab, IM, etc.

    Success in implementation requires champion(s). Ask forgiveness, not
    permission crowd.

    Tools on the Internet, is disaster recovery improved?

    Death of the Application:
    Iteritive releases ( or permanent betas) instead of big (bi-) annual
    releases. Less disruptive, expensive.

    Software as a service; now there are many choices of word processor,
    spreadsheet, task mgr (see office 2.0 list).

    It doesn't matter what phone, email program, etc., others are using,
    we can still communicate transparently.

    Long-tail apps... Product life cycles are accelerating.

    (Office 2.0 Thurs late-PM Notes)

    -Diana

    <Sent from my iPhone>

    Meet Charlie (Pfizer):

    Easy to remember URL
    None of the people on the team were in the same department.
    Sandbox: get people to post what they want to do; others will chime in
    if they are also interested, or if they have already started one.

    Culture & Technology:
    Mellenial generation unsure of business mores and social tools, but
    will go dull steam ahead, unlike current gens. Dress codes, conformity.

    GenY wants responsibility in their new worklife. Existing managers,
    previous gens want less/ no responsibility? Who gets replaced, and
    why? More transparency as well will expose workers, too.

    Successful corporations will be a "marketplace" for workers.

    Collaboration: have we solved all of the one-brain problems, so now
    all that's left are multi-brain problems?

    Don't forget that the average IQ is 100.

    Current young gamers are willing to die (fail) over and over again.
    Current workplaces not so forgiving of failure.

    (Office 2.0 Thurs mid-PM Notes)
    -Diana

    <Sent from my iPhone>

    Office 2.0 Thursday AM Notes:

    People enjoy collaborating
    Cultural adoption don't send docs, send links
    Decisions: what do I need to know?
    What do I need to produce ?
    What do I need to communicate ?
    (where's the value?)

    Pan for gold, I Love Lucy skit in my inbox, email is my favorite app?
    No.

    Enterprise 2.0:
    Mgmnt support
    Usability
    Integration
    Accessibility
    Top down - mgrs can lead the way
    Training- not how but why and what's different
    Templating no blank page
    Solving problems

    Adoption: New tool must be 9x better than what it replaces (9x better
    than email?)

    No Long Tail of users, small percentage of people participating in
    Enterprise can be a small number (top small)

    Feed the open mouths, don't force others. Be patient

    Morgan Stanley created system to convert email groups to discussion
    forums

    (Office 2.0 Thursday Morning Notes)
    -Diana

    <Sent from my iPhone>

    Wednesday, September 5, 2007

    Working Online

    If I want to do all of my work online, so I don't have to worry about having the right computer with me, or even a full computer with me, how do I do it? It looks like there are a few online applications (ThinkFree, Zoho, Google Docs-although the latter doesn't yet work in Safari) where I can edit from a browser on my Mac.

    Here are my questions, or at least, unresolved issues:
    * can I edit OO format documents, or only Microsoft?
    * can I at least view these OO documents from my iPhone?
    * can I edit somehow from my iPhone?
    * do I always have to down/upload the documents to one of these sites? I can't always do that from my iPhone, but many of these documents were emailed to me, if that helps.

    More questions, and I'm hopeful, some answers, as I figure them out. I'm headed off to the Office 2.0 conference tomorrow, so maybe all will be revealed there. And, everyone there will be using an iPhone!

    Monday, September 3, 2007

    iPhone Photo Blogging

    This weekend I went to Disneyland (yay!) with Dawn and some friends. But not all friends, nor family, so they were happy to follow along with the pictures I was uploading from my iPhone during the weekend. Both the iPhone camera, and the "Post to Web Gallery" options worked great! It was very easy, and fast even over the Edge network, to upload my pictures to my .Mac account.

    There is even a Subscribe option from the web gallery site, although I haven't looked at how that works. But now I know that the subject line gets posted as the caption, so next time I will add useful information there, instead!

    Apple, once again, is changing how I work, this time in how I'm sharing pictures. I was missing MMS here, as I normally would have text-messaged the pictures to friends and family; but one at a time, and each would only get a picture or two. This way, I first emailed the link out, then as I took each picture I immediately posted it to the website, all weekend long. Almost as good as being there?

    Tuesday, August 28, 2007

    Look, I Have a Theme Song!

    I have a theme song, and it even has a video!!


    The Future Soon, song by Jonathan Coulton, with the video by Mike Spiff Booth. If you think this is as awesome as I do, drop a little in their tip jar.

    Here's another from these two; I think I have worked in this office, but not currently of course.

    Code Monkey

    P.S. I'm not really sorry if these songs get stuck in your head.

    Monday, August 27, 2007

    What Should IT Provide?

    For corporate users of collaborative tools, what should IT provide?

    For ease-of-use, many corporate users are going to external services, looking for applications to manage wikis, photos, blog posts, and more. These external services usually have excellent support and reliability, and various kinds of training and help are available.

    But if IT could provide these same services, but designed for corporate use, here are some of the things the IT services could provide (in no particular order):
  • LDAP authentication

  • ensure appropriate licensing

  • maintain back-ups, and the ability to provide restores

  • secure or public rss-feeds

  • appropriate server infrastructure

  • centralized profile management (what group someone is in, projects they are on)

  • security


  • more to come, I'm sure

    What I'm Playing Now...


    I thought if I'm going to post on Video Games at all, I should at least say what games I'm playing! I pretty much play one game at a time, per console, so here's what I'm playing for each, in order of more to less play time:

    Nintendo DS Lite:
    Puzzle Quest
    Thanks, ChrisM, just as addicting as you said!

    Nintendo Wii:
    the Legend of Zelda: Twilight Princess
    Finally finished this, just wondering about replay value. I do wish it didn't have to say how many hours it took me...

    Mac:
    MondoSolitaire widget
    For those times when you are just waiting at your desk.

    and, I just found this
    iPhone:
    Bejewelled
    This may get more playing time than the others (unless it drains my battery too quickly). I do need my cell phone, after all.

    (mobile on hold)

    until I figure out how to post to my blog from my new iPhone. Maybe it's fast enough to just do it via the web browser?

    Sorry for the Delay


    Sorry for the delay in posting, I was busy playing with my new... wait for it... you can guess... yup, my new iPhone!!! Wow, is it awesome! Even better than I thought!

    Here are To Do lists I'm looking at, but I haven't found the perfect one yet:
    TaDa List
    Listingly
    ToodleDo

    I'm also looking for a replacement for Documents to Go, but I'm thinking web-based would be better:
    Zoho
    Google Docs & Spreadsheets, but no Safari support?
    Note that I rarely use Microsoft formats, prefer OO, so the built-in reader in the iPhone doesn't always help me.

    Suggestions?

    EDIT: 8/28

    Tuesday, August 21, 2007

    Virtual Sun Worlds

    Sun has a virtual world I'd like to try for work meetings and such. It looks a lot like Second Life, but I heard the sound quality is very good. But don't a lot of these folks look like they're wearing Star Trek uniforms?

    Thursday, August 16, 2007

    Pictures from Our Flyball Tournament

    We just held our 5th annual Bay Racers flyball tournament. We had a new photographer this year, he had never done flyball before. But check out his pictures!

    Monday, August 13, 2007

    Kami is a Grand Champion!


    Kami earned her Flyball Grand Champion (FGDCh-30) title at the Bay Racers tournament in Hayward on Saturday!

    Good job for my old girl!

    Thursday, August 9, 2007

    Visualization

    Just some notes on visualization:

    Edward Tufte's books (and poster) are pretty great, and beautiful:
    The Visual Display of Quantitative Information
    Envisioning Information
    Visual Explanations: Images and Quantities, Evidence and Narrative
    Beautiful Evidence

    PowerPoint Does Rocket Science--and Better Techniques for Technical Reports
    why PowerPoint should not do Rocket Science

    Here's the Napoleon's March poster.

    and finally, this may be useful:
    A Periodic Table of Visualization Methods

    Interactivity Scale

    (more interactive)
    A
    F2F (1:1)
    F2F Meeting
    B
    Video IM
    Second Life/ Virtual Reality
    C
    Telephone (1:1)
    Conference Call
    D
    IM
    Discussion Forum
    E
    Email
    Comment Wall
    F
    Blog
    (least interactive)

    EDIT: The letters (A-F) are just for grouping labels.

    Wednesday, August 8, 2007

    Mass Collaboration

    open open open

    (makes me think of that old Mervyn's commercial)

    So if you blab everything you're working on, all the time, and some others chime in, eventually your project morphs into something even bigger, maybe better. You certainly get ideas and perspectives you wouldn't have thought of yourself.

    I'm going to try to put out more of my stuff, even before I've really thought it through, in the interests of open open open.

    Tuesday, August 7, 2007

    Facebook is my Cubicle

    I was trying to figure out what the point of Facebook is, at least in a work context. Then I realized it's like my cubicle! When I used to have an assigned office at work, I had all kinds of things visible for any visitor to see:
    * papers, etc., that I'm working on
    * books I'm reading or refer to
    * calendar with pictures and notes
    * magazines showing my interests
    * pictures of my SO, my dogs, Bay to Breakers, etc.
    * current fun mousepad
    * collection of floaty pens
    * random small toys to play with if you were waiting for me to get off of the phone

    You (the visitor) could also leave me a note, and see if I'm around and maybe what I was currently doing.

    Isn't my Facebook page like that?

    Monday, August 6, 2007

    Here's another Facebook "incident:"
    There's one vote that Rudy Giuliani definitely can't count on in his 2008 presidential bid: his own daughter's. According to the 17-year-old Caroline Giuliani's Facebook profile, she's supporting Barack Obama.
    Slate, 8/6/2007

    Thursday, August 2, 2007

    Soon, the future I've been waiting for!

    Flying Cars!
    Jet Packs!

    We need more robots!

    Buster's Famous! (again)



    Buster is featured in this month's Bay Woof newspaper. I think you can probably pick these up at most Bay Area pet stores. His article is under Bay Area Canine Champions!

    Tuesday, July 31, 2007

    Collaboration

    Just read this quote by Eric Schmidt, now of Google:
    When you say "collaboration," the average forty-five-year-old thinks they know what you're talking about--teams sitting down, having a nice conversation with nice objectives and a nice attitude. That's what collaboration means to most people.

    Wikinomics, p18

    Open Source Second Life

    Linden Lab opened the Second Life Viewer source in January 2007, and in the past month alone, more than 80 contributions have been accepted from the open source community. From the O'Reilly Media Open Source Convention, July 27 2007.

    Wikinomics: How Mass Collaboration Changes Everything

    Reading Wikinomics now, taking lots of notes.

    Wondering about Open Source, and why it is a competitive advantage, and worth the risks.

    Why do people not employed by the company, or not even in that industry, care enough to contribute?

    Amazon link

    Thursday, July 26, 2007

    Ambient Findability by Peter Morville

    Ambient Findability by Peter Morville
    Here's a book that's a pretty easy read, and it's very interesting on how people look for information. It also offers lots of tips on how information providers can make their info easier to find.

    This book is on Sun's Safari list, so if you can log into that, you can read it for free, and also download pdf chapters. Here's the Safari link. (on-SWAN)

    If not, and you'd like to read it, here's the Amazon link.

    WOW: Now serving 9 million

    Just saw a note that World of Warcraft (a MMORPG: Massively Multiplayer Online Role-Playing Game) has over 9 million subscribers...

    WOW: Now serving 9 million
    The beast, it thrives. Blizzard today announced that its massively multiplayer online game that needs no introduction has surpassed the 9 million worldwide subscribers mark. Debuting in November 2004, World of Warcraft has consistently been in a league of its own as far as installed user base. Earlier this year, the game's first expansion, The Burning Crusade, set PC-game records by selling a staggering 2.4 million copies within 24 hours of release. The publisher anticipates it will continue to acquire waves of new subscribers, noting The Burning Crusade is currently being prepped for launch in China.

    Video Games at Work

    I think the computer applications that do the best job of training users on the fly are video games. I can't imagine that anyone reads the manuals that come with the games. But here's an article on using video games to train employees:

    FIRST-PERSON SCOOPER GAMES

    Organizations employing the Sesame Street Generation and beyond have begun to use video games to train employees on key, but perhaps not top-of-mind, profitability issues. The ice cream company Cold Stone Creamery uses a simulation video environment to help new employees learn and understand the cost of seemingly minor inaccuracies in portion size. OK, maybe this isn't as fun as some games, but it's not Mervis Beacon Teaches Typing, either.

    Persuasive interactives are not only for GenY... who hasn't been slowed down by one of those roadside radar displays?

    And the interactives don't need to be full fledged games, they just need to be persuasive by offering the user:
    - the situation
    - capture of the current decision
    - a path to vary "behavior" or "decisions" so that various options can be explored
    - interpretable feedback on the impact of their decision

    For instance, Fogg (2003) outlines examples in which photocopiers influence behavior by alerting users how much paper they could save with 2-sided printing. (Have you seen those tree-shaped icons?)

    If virtual simulation influences social decision-making, driving, ice cream scooping, and photo-copying, it should also work for financial planning, consumer goods product selection, health risk evaluation, career planning, and other serious topics? Why not?

    Consider these questions as you start creating "serious games" for your reality.
    - What decisions or actions does your site or application try to help people execute?
    - Can/do you use or embed interactive, self-directed feedback to help users understand the impact of making various decisions?
    - Are the interactive task flows appropriate, available, and obvious at key decision points?
    - Are they "walk-up easy" to interact with and use?
    - Do the interactives invite you to fiddle with them? Or are they just scary?
    - Can users explore alternate strategies effectively?
    - Can users translate the feedback to "what-next" action?
    - Are the interactives engaging and persuasive... from the customer's perspective?

    Something to think about on the beach...

    Thursday, July 19, 2007

    Charley Brown rose looks great!

    This rose looked more like Charlie Brown's Christmas tree when Dawn brought it home

    Monday, July 16, 2007

    Debunking 5 Business Myths about Second Life

    Debunking 5 Business Myths about Second Life ...it may very well be that Second Life is over-hyped or ill-conceived for business purposes. Even if so, however, it’s not due to the five probably bogus claims... from GigaOM July 12, 2007

    Sunday, July 15, 2007

    Griff is also a Grand Champion!


    Griff earned his Flyball Grand Champion (FGDCh-30) title at the RFRevolution Patriot Games tournament in Truckee this weekend!

    Good job, Griffy!

    Friday, June 29, 2007

    Apple's Knowledge Navigator Video

    Here are a couple of fun videos from ten+ years ago. Look to see what's actually possible now (mash-ups?), or what's still science fiction ("Minority Report"?)

    Apple's Knowledge Navigator Video
    Apple's famous Knowledge Navigator concept video which was released in 1998. John Udell founds a copy of this video, and wow - in many cases Apple was spot on target!! This was one of my favorites.

    AskTog: Starfire Home

    AskTog: Starfire Home

    Bruce Tognazzini is a recognized leader in human/computer interaction design. Before that, he was Distinguished Engineer for Strategic Technology at Sun where he led the Starfire Project that predicted the rise of the World Wide Web. During his 14 years at Apple Computer, he founded the Apple Human Interface Group and acted as Apple's Human Interface Evangelist. He has rejoined his long-time colleagues as a principal of the Nielsen Norman Group.

    In 1992, he launched a project at Sun Microsystems in an effort to both predict and guide the future of computing. It drew together the talents of more than 100 engineers, designers, futurists, and filmakers.

    Thursday, June 28, 2007

    Private Facebook Pages Are Not So Private

    Private Facebook Pages Are Not So Private so don't put in anything you don't want others to see. (Is your birthday displaying the year you were born? You can set it to just display month and date in Profile/ Edit/ Basic.)

    Saturday, June 23, 2007

    Buster is a (Grand) Champion!


    Buster earned his Flyball Grand Champion (FGDCh-30) today at the Pawdemonium e-Races Tournament in San Jose. That's 30,000 points, or 1200 25-point runs, or 6000 5-point runs, or 15,000 2-point runs, or 30,0000 1-point runs, or (infinite) number of 0-point runs! (or some combination!) What a little trooper!

    Good job, Buster!

    Buster and his Grand Champion ball!

    Buster's Grand Champion ball!

    Friday, May 18, 2007

    Arriving at Westin Maui

    View from hotel lana'i

    Monday, May 7, 2007

    Birthdays at Disneyland are the best!

    We love Disneyland, especially with no lines!